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Order Procedure
Sign in.your account.
Choice your favourate items then confidence to order ( you will be bring to Shopping Cart page )
Go to Shopping Cart page,Add or romove your order items.
Once you have confirmation your order list,Make a note of your items & shipping informations in the form ,Then use your favourate payment way and click the check out,Order successful.then confidence to pay.
Click your account to visit your order items detailed.Sent us a email if you have any questions.
 
 
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How Do I Place an Order?

We encourage you to order our products online with paypal. You may also order by fax. Below are the Six Easy Steps To Place An Order:

STEP 1: Shop for Products
When you find a item you want, press the "order " button to add it to your "Shopping Cart". You will then be taken to a screen.......

May I order by phone?
We are temporarily unable to take phone orders. .......
Do you offer wholesale?
Yes! We offer wholesale for those who would like to buy in bulk.Contact us for Special price........
How soon will I receive my order?

Since the express delivery is fast and safety to arrive.All of our shipping cost on products was referenced by EMS shipping company.Price are much cheaper since a long business-collaborate and we never make money on shipping cost.As our experience.It will cost 3-6 days after ship to USA.Cana.......

What is your return policy?
Our goal is your complete satisfaction. If you are unhappy with any purchase, you may return it to us within 15 days for exchange or a full refund, less shipping charges. Please be as specific as possible in your note to ensure that your return/exchange is handled in the most efficient manner. .......
What if part of my order is not available?
After you have placed your order, if for some reason an item is not available to ship, then will be cancelled from your order. We will attempt to notify you via email first, then by either telephone or traditional mail, that an item has been cancelled from your order. You will not be charged for any.......
How long will it take for my order to be shipped?
Orders are usually processed within 72 hours after being placed. Delays may be caused due to payment verification.of course the shipment will be delay about one week if item in tibet. All packages start shipping from beijing. We will also try to contact you if there are any other problems with your .......
How do I know if my order has been shipped?

If you have provided us with a valid email address, you will receive an email from us when we have shipped your order. At the same time we will provide you the express delivery Tracking No.

So that you can track the delivery statues of your order as follow;

Will my personal details remain private?
When you make a purchase from Heidicries , we collect your name and payment method information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipie.......
What forms of payment can i use?

Payment Online via payment and Wire Transfer

We accept paypal payment since first payment way since you will get more protects on transactions . Beside online order we also accept.western union and moneygram and money order

.......
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How Do I Place an Order?
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